Useful Contacts

Your Rights

You can find information about your rights and have your say about living in foster care by contacting the Children’s Rights Director for England.

You can write to the Director at:

Office of the Children’s Rights Director

Ofsted

Aviation House

125 Kingsway

London

WC2B 6SE

 

Or you can call the free phone number 0800 528 0731

Or you can visit the website www.Rights4Me.org

 

 

Complaints

Ombudsman

If you have a complaint about a local government service, such as social services, benefits or education, you can contact the local government Ombudsman.

 

You can write to:

Local Government Ombudsman

PO Box 4771

Coventry

CV4 0EH

 

Or you can call 0300 061 0614

Or you can text ‘call back’ to 0762 480 4299

Or you can email advice@lgo.org.uk

Or you can visit the website www.lgo.org.uk and download the complaints leaflet for young people

 

Ofsted

If you have a complaint about Phoenix, or any aspect of your care, or if you want to give some feedback, you can contact the Chief Inspector of Ofsted. Ofsted inspects Phoenix regularly to ensure that it is meeting standards for young people.

 

You can write to:

Chief Inspector, Ofsted

Piccadilly Gate

Store Street

Manchester

M1 2WD

 

Or you can call 0300 123 1231 between 8.00am - 6.45pm, Monday - Friday

Or you can email enquiries@ofsted.gov.uk

You can visit the Ofsted website at www.ofsted.gov.uk

The registration number of Phoenix Fostering is: SC357652

Bullying

Kidscape is an excellent organisation with a website containing loads of information about bullying. They provide help and advice and lots of useful links in your area.

www.kidscape.org.uk

 

Child Protection

To get support and advice about child abuse and child protection, you can contact the following agencies:

 

NSPCC

Free phone: 0800 800 5000

www.nspcc.org.uk

 

Child Line

Free Phone: 0800 1111

www.childline.org.uk

 

Living in or Leaving Care

An advocacy and support service for children and young people living in and leaving care is:

Voice Freefone: 0808 8005792

www.voiceyp.org

Email: info@voiceyp.org

 

The Who Cares? Trust also has lots of advice and information for young people living in care and care Leavers:

 

www.thewhocarestrust.org.uk

 

Leading our Lives is the Fostering Network’s website for fostered children young people:

 

www.leadingourlives.org.uk

 

Phoenix

Phoenix Fostering

Queens Meadow

Wigmore

Herefordshire

HR6 9UZ

 

01568 771961

info@phoenixfostering.co.uk

  • Facebook Social Icon
  • Twitter Social Icon
  • Pinterest Social Icon

Phoenix Fostering, Queens Meadow, Wigmore, Herefordshire, HR6 9UZ

© Phoenix Fostering 2020