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Phoenix Terms of Use

By using our website you are agreeing to our terms and conditions. Please read them carefully. If you do not agree with the terms and conditions, please do not use our website. Phoenix Fostering reserves the right to amend the terms and conditions at any time by making them available through our website and your continued use of the website will be taken as your agreement. If you do not abide by the terms and conditions, Phoenix Fostering reserves the right to terminate your access and use of the website without notice.


You agree to use Phoenix Fostering website for purposes that are legal and which do not infringe the rights of others. This includes but is not limited to harassing or violating the legal rights (such as rights of privacy and publicity) of others.  You may not impersonate another person. While Phoenix Fostering will endeavour to remove any offensive or harmful content from the websites as soon as it comes to our attention, third party materials may include offensive, inappropriate, harmful, or deceptive information. We expect you to exercise good judgement and common sense in regard to third party material.

Your use of Phoenix Fostering's website is at your own risk. If you are dissatisfied with any of the contents of the websites or with these terms and conditions, our privacy statement or any other policies, your sole remedy is to discontinue use of the websites.  Phoenix Fostering does not take any responsibility for materials posted by registered members and has no obligation to monitor postings.

Phoenix Fostering will endeavour to maintain high levels of accuracy among the content on its websites. However does not make any warranties about the accuracy, completeness, reliability, or timeliness of the material and links presented on the websites.  The Phoenix Fostering website hosts third party material and does not endorse, support, represent or guarantee the truthfulness, accuracy, or reliability of any information posted by third parties, or endorse any opinions expressed by them. We host this material purely as a service to you. You acknowledge that any reliance on material so posted will be at your own risk.

Members area

The portal is an area for Phoenix foster carers and staff members.  If you need support creating an account please contact

The Phoenix Portal contains a set of internal resources for Phoenix foster carers and staff, including agency news, policies and procedures, guidance and legislation, training, forums and events.  

To use our members area, you must be a current member of The Phoenix Fostering team. Users can only have one account at any time and Phoenix Fostering reserves the right to remove any duplicate accounts. If you need to change any of your login details, you may do so by logging in to your account.

By creating your account, you accept our terms and conditions and privacy policy. Phoenix Fostering reserves the right to suspend or remove, at its sole discretion, any account that has been in violation of this policy or the privacy policy or following a complaint or any threatened legal action. We will not reveal the identity of any account holder unless we need to do so to comply in due process following a formal complaint or threatened or real legal action.

Any comment or message posted on the members area only gives opinions of the commenter and does not necessarily reflect the opinions of Phoenix Fostering or any other person or entity associated with Phoenix Fostering. You agree by using the members area that Phoenix Fostering or any person or entity associated with Phoenix Fostering, will not be held responsible for any part of the posts made to the members area.

By registering to use the members area, you agree that you will not post any material, or links to any material, which is knowingly false, defamatory, inaccurate, discriminatory, abusive, extremist, hateful, harassing, pornographic, obscene, profane, sexually orientated, offensive, racist, homophobic, ageist, threatening, invasive of a person's privacy, in contravention of confidentiality, or otherwise in violation of any law including those relating to copyright and intellectual property. Phoenix Fostering does not take any responsibility for any losses incurred for violation of copyright or intellectual property law.

You agree that you use the members area at your own risk and Phoenix Fostering cannot be held responsible or liable for any posts, links or any other content within the online community or for the results of any posts, links or other content within the members area.

Any posts that are considered to be "spam" are not allowed and will be removed without prior contact.

Phoenix Fostering reserves the right to remove any posts that are objectionable or which violate these terms and conditions, or our privacy policy. You agree that you have sole responsibility for any and all posts and materials that you contribute to the members area and to indemnify Phoenix Fostering in relation to any claims relating to this material. Users are encouraged to report any posts that they understand to be objectionable or in violation of these terms and conditions, or our privacy policy to

Posts may not be removed or edited immediately as this is a manual process.

Please be aware that the majority of photographs of children and young people on Phoenix Fostering's website are posed by models. All photographs on this site are subject to copyright. 

Any images uploaded to the online community by users remain the copyright of the user. By posting an image to the online community, you state that you hold or have permission to use the image and indemnify Phoenix Fostering for any claim relating to the image.

Barring third party material, copyright is held by Phoenix Fostering for all material on its websites. This includes images, information, logos, photographs and overall look of the site. Use of Phoenix Fostering websites is permitted for personal, non-commercial purposes. You cannot use or reproduce any of the copyright material on the websites for commercial purposes without the written permission of Phoenix Fostering. If you feel that material displayed on the Phoenix Fostering website violates your copyright, please contact us in writing by post or email. Our contact details are available here.

We reserve the right to use any material directly posted to the members area without prior contact to the author.

If you have any comments or questions please contact us.

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